Accessible, inclusive, respectful and built around each person, for everyone we support and everyone who visits us.
Hopewell Support Services is committed to providing accessible, inclusive and respectful services, built around each person, to everyone we support, including people with disabilities and their families.
We meet our obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Integrated Accessibility Standards Regulation, and the Ontario Human Rights Code. We deliver services in a way that respects dignity and independence, provides equal opportunity, and considers individual needs.
On request, we provide accessible formats and communication supports, including plain language, large print, electronic formats, verbal explanation, other languages, and assistive communication methods.
Personal assistive devices; service animals in public areas (except where excluded by law or for health and safety); and support persons for communication, mobility, personal care and decision-making.
We aim to meet WCAG 2.2 Level AA across this site: keyboard navigation, screen-reader support, captions on videos, readable colour contrast, and controls to pause moving content. If anything on this site is difficult for you to use, please tell us and we'll fix it.
We welcome feedback on the accessibility of our services and respond in a timely, respectful and confidential way. Contact us at hr@hopewellsupport.ca or 519-836-9641.
Read our Multi-Year Accessibility Plan 2026–2031 to see what we are doing each year to find, remove and prevent barriers.